Salvador F. Criado
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Services

Let's talk about your project

Services

Applied AI and custom software, with results you can measure

Each service solves a specific problem in your business and is built with the most viable option for your case. AI projects start with a focused pilot; infrastructure work starts with an audit.

Let's talk about your project

01 · Voice agents

Voice agents that answer, understand and resolve

We build complete voice agents: they answer calls in a natural voice, understand what the caller wants and sort it out on the spot (bookings, enquiries, appointments, follow-ups) or hand the call to a person. We can start from an off-the-shelf platform or build the agent piece by piece on your servers, depending on what your case needs.

  • Calls handled out of hours and at peak times; whatever it cannot resolve is passed on or noted down
  • Your team spends its time on the cases that really need it
  • Every call is logged and can be reviewed
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02 · Conversational agents

Agents that know your business and get the work done

Text-based agents for your team or your customers, on your website, in internal chat or in messaging channels. They answer from your manuals, contracts and procedures, citing the source, and they also act: they check availability, log orders or incidents and alert the right person. If the answer isn't in your documents, they say so.

  • Fewer interruptions for your experts
  • Consistent answers across the whole team
  • A clear view of what is missing from your documentation
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03 · Document processing

Documents that read and file themselves

A system that receives your documents (by email, scanned or photographed), works out what they are, pulls out the data that matters and records it in your systems. Anything unclear goes to a person; the rest doesn't.

  • Up to 80% fewer admin hours
  • Data available the same day the document arrives
  • Traceability: every data point can be checked against its source in one click
View serviceLive example: GestoIA (opens in a new tab)

04 · Invoicing and bookkeeping

Incoming invoices turned into bookkeeping

We automate the step that eats the most admin time: going from an incoming invoice to a journal entry. It is the basis of GestoIA, our own product for accounting firms, and it adapts to companies with a high volume of supplier invoices.

  • Up to 90% of invoice bookkeeping automated
  • Books kept up to date without keying in data by hand
  • Faster month-end closes
  • Every entry can be audited against its invoice
View serviceLive example: GestoIA (opens in a new tab)

05 · Custom development

The software your operation needs and can't find off the shelf

Not every problem needs an AI agent. We have spent over eight years building production systems: web applications and internal dashboards, APIs, integrations between systems, real-time data platforms and even hardware. If your case doesn't fit any category, tell us about it: chances are we can build it.

  • A tool built around your process, not the other way round
  • Data that moves between systems on its own
  • Software that your team, or anyone else, can maintain
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06 · Cloud infrastructure

Your cloud, organised, automated and under control

We design, set up and maintain the infrastructure your applications run on. Everything defined as code, with automated deployments, backups, alerts and costs kept in check.

  • Deployments in hours instead of days
  • Cloud costs visible and under control
  • Documented infrastructure that doesn't depend on a single person
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Our approach

Integrate, combine or build: whatever your business needs

Some platforms can set up an agent in an afternoon, and some cases need more than that. We know both options from the inside, so we choose the one that fits your volume, your budget and your data, and change it if your case evolves.

  1. 01 · Integrate

    Off-the-shelf platforms, properly connected

    When speed and cost come first, we start from existing platforms and do what they don't: connect them to your systems, your data and your rules.

    For validating quickly or moderate volumes.

    ElevenLabs · OpenAI · Deepgram · n8n

  2. 02 · Combine

    Market models, custom logic

    The best models available with a custom layer of orchestration, tools, quality checks and traceability. The critical parts stay in your hands.

    When the AI has to work on your real processes.

    Claude · GPT · Bedrock · Langfuse

  3. 03 · Build

    A complete solution on your servers

    Every piece built and tuned, with open language models on your own GPU. Full control over privacy, latency and cost.

    For sensitive data, high volumes or requirements nobody else covers.

    vLLM · Mistral · Whisper · Asterisk

Many projects start by integrating and only move to custom development where it adds value. No lock-in to any provider.

The full range

From idea to production, at any point along the way

AI rarely arrives on its own: it needs data, integrations, software and infrastructure to run on. We handle all of it, so we can take on a whole project or just the piece you are missing.

AI agents

They converse, decide and act.

  • Voice agentsThey answer calls in a natural voice and resolve or route them according to your rules.
  • Conversational agentsOn your website, in internal chat or in messaging apps, with your information and your tools.
  • Process agentsThey chain steps together, query your systems and ask a person for approval when needed.

AI on your data

It reads, finds and understands.

  • DocumentsInvoices, contracts and forms read, checked and recorded.
  • Company knowledgeAnswers from your manuals and contracts, citing the source.
  • Models on your serversOpen models deployed, optimised and measured on your own infrastructure.
  • Security and controlPersonal data protection, filters, traceability and continuous evaluation.
  • AI in your teamBringing AI into your technical team, with good practices and training.

Software, data and infrastructure

What makes it all work.

  • Custom softwareWeb applications, internal dashboards and APIs.
  • IntegrationsCRM, ERP, booking and accounting systems connected, with n8n or custom code.
  • Real-time dataSensors, telemetry, alerts and dashboards.
  • Cloud infrastructureAWS and Azure defined as code, with automated deployments and costs kept in check.
  • Technical auditSecurity, costs and architecture, with a prioritised improvement plan.

Your case doesn't fit any of these boxes?

That's normal. We have worked in phone support, industry, energy, education, hospitality and accounting, and we get up to speed quickly with how each business works. Tell us about it and we'll tell you honestly whether we're the right fit.

Tell us about your case

How we work

Start small, measure, then grow

Only what has proven to work gets scaled up. Before we start, you have the scope, the pilot price and an estimate of running costs in writing.

  1. 30 minutes

    Assessment

    We get to know what you want to improve and tell you honestly whether AI makes sense there.

  2. 2–4 weeks

    Focused pilot

    One real use case, a measurable goal agreed upfront and a fixed price.

  3. Depends on scope

    Roll-out

    Integration with your systems, security, testing and training for your team.

  4. Monthly

    Ongoing support

    We make sure it keeps working, measure the results and improve it based on real use.

Tell us what you want to solve.

A 30-minute conversation is enough to know whether we can help and how. No commitment.

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