Topic
RAG
Retrieval-augmented generation in production: what actually decides whether the model gets the right context, and what it costs to fix.
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The half of your GenAI system nobody put on call
Nobody's RAG system breaks — it quietly stops being right. The jobs nobody wrote down, three mechanisms that make them safe, and what to put on a dashboard.
Your RAG doesn't have a retrieval problem. It has a ranking problem.
The document was in the index and the answer was still wrong. How to tell a retrieval failure from a ranking failure, what to fix first, and what each costs.